Introducing Safety Spice – The Ultimate Health And Safety Resource

Let’s talk Health and Safety.

Wait, stop! You don’t have to hide under the desk, we see you and it is ‘safe’ to come out!

Health and Safety doesn’t have to be a drag or an onerous task that you hide from.

You know it’s a vital component of your business and Safety Spice is here to make it easy for you!

So, let’s get started.

Health and Safety Legalities

All New Zealand businesses should have a Health and Safety system in place. And that system can be as straightforward as it sounds – it’s literally a plan that details how you intend to keep your team, your premises and any visitors safe at all times of the day and night.

While that all sounds straightforward, if you’ve been involved in Health and Safety in any respect, making sure you have the right things covered off and implemented can feel somewhat more complicated! Especially as the need to prove you have a comprehensive Health and Safety system in place is becoming more and more prevalent.

So, what can you do to make this process easier?

Enter our newest addition … Safety Spice! Specialising in all things Health and Safety, this Spice Gal is ready to help you protect your people and your business.

Your Health and Safety Plan

If you don’t have a H&S plan in place for your business, now is the time to remedy that. Many businesses put this task off as they don’t necessarily understand what should be included and how they should go about putting it together. That’s why it can be really helpful to work with a H&S expert (like Safety Spice) as they can guide you through the process.

When it comes to Health and Safety, there are 3 key areas to consider:

1: Hazards

Every workplace will have some form of hazards present, even if you just have a simple desk and chair home office setup. So, the first part of any H&S work is identifying what these potential hazards could be, investigating how you can raise awareness of what they are and what you can do to minimise the risk to your people.

Once you have established what those hazards are, you can then move onto documenting them and putting controls in place to manage the risk elements. This information then needs to be shared with your team so that they can be aware of potential dangers and the practices they need to follow to carry out their role safely in the workplace.

But you still aren’t done yet! Identifying, documenting and sharing the hazards is only the initial phase. From there, you will need to regularly review your hazards and note any changes. You’ll also need to assess if your controls are correctly minimising risk and if there is anything further you can be doing to create an even safer space.

2: Incidents

From time to time, you will experience incidents in the workplace. It is important to document them all so that you have a record to refer back to. It is hard to remember each little thing when only using the power of your memory, so documenting is vital.

Documentation also allows you to see if there are repeated incidents in the same space, role or task and what the severity is. This can help you to identify trends, particular hazards or declining safety measures.

Be thorough when documenting each incident. Indicate what happened, who was involved and where it took place. Consider the severity of the incident and note whether it was a near miss, First Aid incident (FAI), Missed Time Incident (MTI), Lost Time Incident (LTI) or Serious Harm incident (which you need to report to WorkSafe).

Use the documented incidents to conduct reviews of your safety protocols and assess whether modifications or additional measures need to be introduced. And don’t forget to communicate this information to the relevant team members for awareness and to enact change where necessary.

3: Staff Involvement

Health and Safety is incredibly valuable for your business, but only if you have good staff involvement. After all, what is the point of having documented safety measures if no one knows what they are and how to follow them? Staff involvement is key!

The very first step comes during the onboarding phase and it involves inducting new team members into your H&S system. But it isn’t just new team members who need this knowledge. Everyone on the team needs to be aware of the wider safety protocols in place and which areas impact their role specifically. They need to understand their obligations and what (if any) documentation they are required to keep.

Regular training and refreshers are essential to ensure everyone remains up to date. It can be helpful to hold a monthly meeting to raise concerns, note incidents and provide a forum for idea sharing and solutions. And it’s important to remember that the feedback you get from those ‘at the coalface’ can give invaluable insight into what’s really happening.

K.I.S.S

Keep It Simple Spiceys!

While vitally important, Health and Safety does not have to be overly complex. If you focus on the three key areas we just listed, you will build yourself a great foundation for a safe workplace.

Keep your team involved in the process with clear communication and be open to the ideas they present. Ensure that you have everything documented in a central place so that everyone knows where to access the relevant information when they need it.

Make sure your management team leads from the front by adopting good safety practices themselves as this will help it to flow down to all levels of the business. Normalise safety so that it just becomes part of what everyone does each day – it shouldn’t be a box to tick or some chore to perform.

The “What If” Test

So, how safety conscious is your workplace currently? One of the best Health & Safety indicators is to perform the “What If” test. It’s super simple to do, you simply ask yourself – what if the worst happens?

What if we had an incident, an accident, or we weren’t properly prepared – where would it leave me, my business, my workers, or my customers?

What if we have a framework already, but aren’t using it effectively, and have no records and documentation to back it up – where would it leave me, my business, my workers, or my customers if a WorkSafe audit or a serious harm incident were to happen?

If the answers to these questions start to scare you, then it’s time to chat to Safety Spice!

Health and Safety doesn’t have to be difficult when you have the right support and guidance. And that is exactly what Safety Spice (and the rest of the Spice Gals) will provide for you.

We understand how important it is to protect the safety and wellbeing of your team so we will help you meet not only your legal obligations, but also to fulfill the genuine care you have for your people. Get in touch with us today and take your first step towards sorting that Health and Safety!

Aligning Generations At Work: Fostering A Multigenerational Workplace

Every generation comes with a reputation for how they supposedly behave in the workplace. Fair to say that some of the traits are unfairly assigned!

But these stereotypes exist due to an evolution of attitudes and behaviours over the decades.

For example, if you compare the mindset of a Baby Boomer and a Gen Zer, you’ll incur vastly different opinions.

These different attitudes can sometimes cause conflict in the workplace.

So, it’s vital that your leaders and team understand each of the generations within your workforce and how you can foster multigenerational harmony.

Let’s explore the concept of a multigenerational workplace in greater detail so that you can avoid unnecessary conflict and maximise the varying skills you have within your team.

What Is A Multigenerational Workplace?

A multigenerational workplace is one where your team is made up of people from different generations, meaning varying age groups. As many people are choosing to work into their later years, it is becoming more and more common to have a wide range of generations throughout your workforce.

The 4 main generations in the workforce at present are:

  • Baby Boomers (born 1946-1964): Known for a strong work ethic and their loyalty, often prioritising job stability over career progression.
  • Generation X (born 1965-1980): With a strong element of self-reliance and resourcefulness, they prefer autonomy and a good work-life balance.
  • Millennials (1981-1996): Having grown up with technology they are very comfortable with digital tools, often drive technological innovation, and prefer collaborations.
  • Gen Z (born 1997-2012): Highly proficient in technology and social platforms they value diversity and inclusion and like to seek opportunities for innovation.

Some workplaces may even have a further diverse split and include the octogenarians of the Silent Generation and the younger teens of Generation Alpha. While there are many benefits to having all of these different skills and viewpoints in your business, it is important for everyone to remember that they will have different perspectives and communication styles. These differences can create waves if you are not careful.

A Multigenerational Workplace Looks Like…

There are a few common characteristics of a multigenerational workplace:

Diverse age groups: You could potentially have a large age range within your workforce. There may be those who are just starting out their careers and those with decades of experience. As we just mentioned, this diversity generally spans four generations, but could be up to six!

Varying Work Styles: The different generations often have varying approaches to how they work. These can range anywhere from the more traditional hierarchical manager and employee relationship to a flatter structure with a much more flexible and collaborative approach – and everything in between! These all need to be handled and managed in different ways.

Communication Preferences: The technological evolution has played a major part with how the different generations tend to communicate. Older generations may prefer face-to-face, telephone or email communication, while younger employees could prefer digital methods like instant messaging or video calls.

Diverse Expectations: Each generation will have expectations about how a workplace should operate, the balance they create between work and personal life, the amount of career progression they will strive for, and the values and culture of the organisation they choose to work for.

Navigating The Divide

In today’s diverse workplace, fostering collaboration among different generations can be challenging. That’s where a tool like Extended DISC can provide your team with valuable insights that can help bridge multi-generational gaps by enhancing teamwork and understanding. Here’s a taster…

Tailored Communication: Identifying individual communication styles allows team members to adapt their approach to suit colleagues from various age groups.

Identify Pressure Points: Extended DISC uncovers each person’s motivators and stressors, promoting understanding and a more empathetic and supportive work environment.

Healthy Debate: By revealing underlying behavioral patterns, Extended DISC aids in conflict resolution, making it easier for your team to address and resolve disagreements constructively and positively.

Leadership Style: The tool enhances leadership effectiveness, enabling leaders to understand their default style and to tailor their approach to meet the needs of a diverse team.

Build Community: Extended DISC fosters mutual respect and appreciation, as team members learn to value the unique strengths and perspectives each generation brings to the table.

By leveraging these insights and many more, organisations can create a more cohesive, productive, and harmonious multi-generational workforce.

The Benefits For Your Business

While there may be some bumps along the road to navigate when the culture collision of the varying generations occurs, there are a lot of advantages that a multigenerational workforce can bring.

Some of the most valuable benefits are:

Innovation: Different generational perspectives can lead to more innovation in your business and spawn creative solutions to problems that might arise. A diverse team will create a fascinating brainstorm and may even devise some out-of-the-box solutions. By combining traditional methods with newer ideas, you may create a new and efficient way of doing things.

Wider Skill Sets: Every generation will have skills that the others do not. So, when you combine all those strengths together, you create a more versatile and skilled team overall. Often, the older team members will bring experience and a depth of knowledge, while younger employees can bring a fresh perspective and digital flair.

More Opportunities To Learn: Professional development should always be a priority, but formal courses and workshops are not the only places to learn. Team mentorship can create just as many learning opportunities. And it doesn’t only have to be the more senior team members mentoring the youngsters.  Think reverse mentoring everyone has something valuable to teach, so maximise the potential!

Better Decisions: Diverse teams make better decisions as they can consider a wider range of perspectives and experiences. This can lead to more effective and well-rounded strategies for your organisation.

Stronger Workplace Culture: By valuing the contributions of all generations, your team will feel respected and engaged in their work. This can lead to a positive workplace culture with higher job satisfaction and employee engagement – which means better talent retention and lower employee turnover.

Encouraging Intergenerational Harmony

While there may be certain instances where opinions may differ, there is no reason why there can’t be strong intergenerational teamwork within your business. Here’s how you can enhance collaboration:

Ditch the Stereotypes

People may come into the business with preconceived notions about how certain individuals may behave because of their age. It is important to squash those stereotypes by fostering inclusivity. Once people interact and get to know each other, they will realise that age is no barrier to connection.

It’s all about communication and encouraging discussions that reverse the misconceptions individuals might have about the people around them. Identify any assumptions and open the conversation surrounding them to remove barriers and create a positive and psychologically safe environment.

Shared Purpose

Uniting your team under one set of values and goals will show them that they aren’t all that different. When they are all working towards a common goal aligned under one vision, you will find there is a sense of unity that breaks down any generational divides.

Highlight the Benefits

As a leader you know the benefits that can come from a multigenerational team. But the team themselves may not realise the treasure trove of experience, innovation and ideas they collectively possess. So that they learn this valuable lesson, create opportunities for colleagues to work together and learn from each other. This could be in a mentorship arrangement or simply a collaboration of minds with complementary skills.

Build Community

Chats around the figurative water cooler are a good starting point. But you can take the social connections even further to build a strong community within your team. Informal team gatherings, communal work and community spaces or virtual meet ups will all encourage your team to connect casually and form friendly bonds.

Smooth The Way

Subtly navigating the challenge of connecting a multigenerational workforce can sometimes feel like you are walking on eggshells. But, as this is a challenge that almost every business will face, it is important to handle it well.

That’s where Extended DISC and the Spice Gals come in!

With Extended DISC we’ve helped numerous businesses navigate the unique challenges of creating a community and common understanding within a multigenerational workplace. And we’d love to do the same at yours.

Reach out to our team today to see how we can help you.

An Army Of Leadership: Aligning For Workplace Culture

Workplace culture is the not-so-secret ingredient for the success of any organisation.

When a business has a positive workplace culture, then everything just works better.

But creating this positive environment can be challenging.

Especially if you don’t quite have the right recipe for success – too much spice and there will be conflict, not enough and everything becomes bland and unengaged.

It’s about achieving the right balance of ingredients.

The Acentia framework can help you achieve that balance. It offers a new and integrated approach to culture development and provides a practical strategy for fostering continuous culture growth.

Sounds pretty good, right?

Let’s discover more about how you can create a strong workplace culture using all the tools at your disposal.

Why Workplace Culture Is A Priority

In today’s business landscape, positive workplace culture is more than just a nice thing to have! It’s actually a critical component of an organisation’s success and a drawcard for attracting and retaining talented employees. A company’s culture is a vital aspect of its brand identity. A positive culture can translate into being viewed more favourably by your team members, customers and community as a whole.

There are positives within the business too. When you have a good workplace culture, you generally have higher levels of team engagement. Your employees are more likely to feel valued and respected, making them want to stay and grow with the company. You’ll also open the door for creative thinking, innovation and a natural increase in productivity levels.

It’s not just about benefits for the organisation either. When your team feels supported by the workplace culture, their mental and physical health can improve. You’ll also find that job satisfaction significantly increases, especially if your team is able to formulate a strong work-life balance.

Creating The Positive Culture

So, how can you work to create this positive culture? Well, the road to a better culture starts with your leaders. “Culture cannot be developed, grown or improved by leaders that are not ready for it or properly aligned.” These wise words were spoken by the team at Acentia, specialists in developing a healthy workplace.

The Acentia framework is all about equipping leaders with the knowledge and skills to foster the right kind of workplace culture within their organisations. This is particularly important in today’s turbulent world. In 2024, the workplace landscape has evolved beyond the 5 days a week, 9 to 5 in the office structure. Now, leaders must build a cohesive culture while navigating economic uncertainty, fear of the unknown and a team that could be working flexible hours or remotely.

Safe to say, that can be a challenge!

That’s why The Spice Gals are excited to announce that the Acentia framework is now part of our extensive toolbelt of resources, enabling us to bring highly valuable leadership and culture workshops to your business!

Perfect for businesses of all sizes and stages, this unique leadership training helps to simplify the way your business can achieve continuous cultural growth.

The Importance Of Leadership In Workplace Culture

You will have heard the saying that change has to come from the top. That’s because it does! Your leaders are in a position to guide everyone towards a culture of excellence and deal with any behaviours that go against the success of that initiative.

Leadership is the foundation on which a positive workplace culture is built. When your leaders are not prepared or well equipped, then it is unlikely you will be able to maintain any positive change on the workplace culture front.

However, if they are empowered with the skills and confidence to lead the charge from the start, they will be far more likely to stay the course to nurture and preserve an amazing workplace culture. Without this leadership, your organisation will likely struggle to make positive, long-lasting change.

How Can You Prepare Your Leaders

There are three key steps to follow when preparing your leaders for cultural change. They are:

1: Create an Army of Leaders

When you have aligned leadership goals across your entire organisation, you create an army of leaders! Including ALL levels of leaders will create a shared responsibility for cultural change. Many businesses make the mistake of only focusing on the generals, but it is the sergeants that are on the ground working directly with the people of your organisation. That means they have the most direct influence for creating change.

Fill your army of leaders with all the people that lead teams, but also consider including suitable individuals like senior team members who may not formally lead people, but still have the respect of their peers and strong influence over them.

2: Get the Army into Formation

The right foundation of leadership is achieved when your army is aligned in formation. While the individual development of each leader is still important work, that’s not what we are looking to achieve in this instance.

This battle plan is all about getting everyone into formation with a shared goal and leadership approach. Each leader should know how important their contribution is to this mission and the critical role they play in creating the appropriate culture within your organisation.

3: Consider the Hierarchy

While you will need every leader on board to make the mission a success, the work always needs to start from the top. Getting the buy-in of your CEO and upper management team is essential. Often, this team will do extensive pre-work before rolling the blueprint down to the lower levels of leadership to ensure everything is planned well.

But, by doing this work and having your top team own and lead the development, you’ll have the ultimate role models for everyone else to follow. They can also support their direct reports in maximising the opportunities to lead as the mission rolls out to all levels of your team.

Time To Take Action?

If you are ready to align your leadership team to build a healthier culture within your business, then now is the time to do it.

With the modern workplace looking very different than it did even three years ago, workplace culture is suffering. Getting your leaders onto this important work will benefit your business immensely.

But it can be hard to do without support.

Luckily, the Spice Gals are here to help. Armed with the powerful Acentia framework, we can help transform the culture at your workplace so that you can reap the benefits long term.

Reach out to us today to find out more about the revolutionary programme.

Business Restructures And The Change Management Process

Let’s talk about business restructures and the changes they bring.

Change is one of those things that is inevitable in life. It’s so inevitable that it has generated many famous quotes all about how change is one of the only things we can be certain of!

Small changes happen daily for New Zealand businesses. Suppliers come and go, people move in and out of roles, and sometimes the boss might even spring for the good coffee in the break room!

But when the economy is not exactly booming, larger changes can start to loom.

Businesses are often forced to examine how they operate to understand if there is a better or more efficient way to do things. This can lead to potential business restructures.

If your business is currently in this position, you’ll want to ensure you handle the change management process correctly.

Let’s look into what that involves and how you can navigate things correctly at your workplace.

What Is Change?

Workplace change is any kind of change that might impact the roles of your team members. It doesn’t necessarily mean removing or disestablishing roles; it can also mean other forms of change. Often referred to as business restructuring, workplace change can involve modifications to an organisation’s structure, processes, technologies or workforce.

There are many ways that the need for change can come about. It can be anything from rapid growth and technological advancements to a downturn in the economy or a change in strategic focus. No matter the cause of the change, the end goal is to help a business be more efficient or to ensure operational continuity.

Whilst workplace change is an inevitable part of running a business, you can’t just make changes willy nilly! Following the correct change management process is crucial for ensuring a successful outcome for your organisation and the people within it.

Handling Change

As an employer, you are fully entitled to make changes to your business and structure it in a way that allows you to operate efficiently, serve your customers well and enact your business plan. However, you need to undertake change correctly.

If you are considering any form of change in your business, you need to make sure you have a good understanding of how it will impact your employees. You will need to be guided by their employment agreements as these ‘set out the basis for the employment relationship and the process for changing its terms’.

A business restructure must be done for genuine business reasons and in good faith. Restructuring cannot simply be an excuse to remove someone you consider to be a bad egg! According to the Employment NZ website, these are all legitimate reasons for change and what that change might entail:

  • improved technology
  • more productive business processes
  • product changes
  • loss of suppliers or markets
  • shifts in customer or market requirements
  • financial reasons.

Changes of this nature may result in a structural change such as:

  • adding new roles
  • merging two or more existing roles
  • refocusing aspects of a role
  • removing roles that are not needed
  • a combination of these things.

Following The Change Process

Now we know what genuine change looks like and how you might go about achieving it, you need to consider the specific process to make it happen. As a starting point, there is a general overview of the change process on the Employment NZ website.

However, because change can be major for your team, many businesses choose to work with a professional when undertaking a restructure. By engaging professional HR or legal expertise, you can ensure all the crucial elements are considered and you create the best chance of successful change for your organisation.

A key part of that successful change will be keeping empathy top of mind throughout. Announcing a restructure will make your team nervous, it’s just human nature. So, it’s vital to handle the situation with care and understanding to minimise the impact and to create better outcomes for everyone involved.

Navigating The Change Process

Getting through the change process successfully is all about preparation, communication and empathy. Here are some tips for how you can navigate this difficult situation with that in mind:

Communication and Tone

Communicating the proposed changes to your team is really important, and you want to use the right tone when making these communications.

Whilst it is necessary to be straightforward when providing key details, it is equally important to present this information with empathy and understanding. Remember that you are dealing with humans who have real feelings.  There may be negative consequences to the changes you are proposing. Recognise the challenges that may be ahead for these people without making excuses, being defensive, or overly sentimental.

Transparency

It’s also important to be transparent about the state of the business. Regularly keep your team informed about the company’s status. This is particularly important when things aren’t looking good or when job security might be in question, as this will be when people are the most worried. If you remain honest and transparent, the news of potential redundancies or change won’t come as a sudden shock.

Outline The Way Forward

When people know what to expect, they can personally process the change easier. So, clearly outline the way forward by positioning the proposed changes as part of a broader strategy for the company’s future. By communicating a clear vision, you can inspire confidence in your people and alleviate concerns they might have.

Allow Space For Questions

Change will always spark questions from people, so you’ll need to allow space to answer those questions. Be ready to explain the reasons behind your restructuring plans to give your employees the necessary information. As we mentioned earlier, it is helpful to have the expertise of HR and/or legal experts during this process to ensure compliance and correctness.

Be honest and helpful when answering questions. You obviously cannot give guarantees that further change or redundancies will not take place in the future as no one can predict what might happen. But you can express confidence in the new direction your business is taking and reassure your employees that there are no immediate plans for further cutbacks.

Need Some Help?

Workplace change is inevitable, but that doesn’t necessarily make it easy to handle. In fact, it can be downright stressful trying to tackle it alone!

That’s why it can be incredibly helpful to have the backing and support of a professional HR company. Intricately understanding the ins and outs of change management, the team here at Spice HR can help you navigate business restructures calmly and effectively.

Chat with us today to see how we can help you take the first steps towards positive change.

How Inclusion Is Playing A Leading Role In A Great Work Environment

Inclusivity is a buzzword in the HR field.

Of course, you want to create a space that is warm and welcoming for all team members regardless of age, gender, culture or background.

But inclusivity can be so much more than that.

Embracing the full potential of your team members and creating a positive working environment is incredibly valuable on a personal and professional level.

That’s why inclusion is playing a leading role in retention, innovation, and so many other key areas of business. Let’s investigate this further to see how you can create an inclusive environment at your workplace.

What Is An Inclusive Workplace?

Creating an inclusive workplace is not about investing thousands of dollars or overhauling the way you do things. It is simply about creating an environment where everyone feels valued, respected, heard and supported regardless of their background, identity, or differences.

Leading from the top, focusing on inclusivity is creating a place where diversity is not only acknowledged but celebrated. All individuals should have equal opportunities to contribute, grow, and succeed.

Everyone should feel a sense of belonging, no matter who they are. Age, gender, race, culture, religion, sexual orientation, disabilities, or economic background should not be factors – in fact, you should actively work against discrimination or unconscious bias in these areas.

Inclusion is the way, as it fosters a place where people want to be every day and encourages the desire to work towards the common goals of the business.

The Value Of Inclusion

Inclusion is a valuable thing to foster in any environment, but especially in the workplace. Here’s why:

Self Confidence

Knowing you belong and matter helps you to have greater self confidence. New Zealand is becoming an increasingly diverse place. So, it makes sense that our workplaces are becoming equally diverse. Sometimes, majority groups can make others feel excluded simply because they have a habit of emphasising what they have in common.

This isn’t always done intentionally, but it has the negative impact of making those in the minority feel like an outsider. This can negatively impact their self confidence and make them less likely to engage with their role, the business, and the rest of the team.

If everyone can be consciously aware of their behaviour and foster inclusivity, every team member can feel confident, happy and engaged in their work.

Innovation

Businesses that innovate can stay relevant and reach their full potential. That’s because they can adapt to the constantly changing environment that surrounds them and come up with creative solutions to challenges.

When inclusivity is a focus, all your team will feel empowered to speak up and offer their ideas. This is when the best solutions come to light as you can gain perspective from all areas of the business to create practical innovation that works.

Retention

When your team feel the sense of belonging, support and fulfilment that inclusivity brings, you can significantly increase your staff retention rate. If they feel valued and included within your company, then they are more likely to develop a strong sense of loyalty.

Creating a space full of equal access development opportunities, flexible work arrangements for all, fair and inclusive policies, along with a diverse leadership representation shows your team that anyone can succeed and advance within the business. This obviously sets the stage for good talent acquisition and retention.

Why Inclusion Is Playing A Leading Role

Because the world is such a diverse place, inclusivity is a big focus, and it should be. More and more people want to work in an inclusive workplace. They seek out businesses that offer this environment for two reasons. The first one is obvious, they want to feel like they fit in. The second reason is that they don’t want to be part of a company where their colleagues might feel excluded.

That’s why inclusion is taking a leading role in creating engaged and productive workspaces. When inclusion is a core business value you can get the best from your people as they all feel respected, heard and valued. Most importantly, your people will feel safe.

Creating An Inclusive Workspace

Core Values

Simply creating a diversity policy is not enough. Inclusivity needs to be embraced by everyone in the company, not simply seen as a policy to follow. When everyone embraces the concept of inclusivity, then they will all have an opportunity to thrive in an empowering environment.

This vibe should start from the top down with management leading the way. When your managers and leaders show sincerity and genuine interest in inclusivity it helps to intertwine these concepts into the daily behaviours of the business.

Seek Feedback

It can be difficult to know what your team want from a workspace unless you ask them! Collecting feedback is a powerful way to discover what your employees value. The way to produce the most fruitful results is to have them complete an anonymous employee survey so each team member can express their views without fear or judgment.

Collecting the feedback is only part of the process though. Once you have the results, it is important to make company wide changes in line with the needs of your team.

Review

Another important task is to review what is taking place in your business currently. What are some quick fixes you can enact to support a model of inclusivity? Getting some quick wins on the board will show your team you are committed to progress.

Then, it’s time to examine the more time-consuming aspects like policies, recruitment and remuneration. Employee policies should not have any barriers to inclusion. Review what policies you have in place and make changes accordingly. Clearly communicate to all your team what discrimination and harassment look like and the resulting consequences of this negative behaviour.

Your recruitment process should ensure any vacant role is equally accessible to all applicants and that no particular groups will be negatively impacted in the recruitment process.

Remuneration should be transparent and carefully structured. That way you can give guidance on starting salaries and any bonuses while ensuring pay equity is in place for all segments of the workforce.

Include Inclusion

Inclusion should be part of everything that you do. It should become part of your onboarding process so that new team members instantly feel welcome and connected to your business. It should also be part of the daily practices within your office, with meetings, activities and conversations that promote inclusion and understanding.

Don’t forget virtual inclusion either! Remote work is great for flexibility, but it can be isolating. Maintain human connection with those working remotely and ensure mental health resources are available for all.

Making Your Workspace Inclusive

No one wants people to feel excluded, but sometimes it can feel overwhelming to tackle inclusion in the workplace. Gaining the calm and practical advice of an expert HR team can take the stress out of the process and ensure nothing is missed.

The Spice Gals are the team to help you!

With extensive HR experience and a true focus on the human side of Human Resources, this is an area we are passionate about. We’d love to help ensure your workplace is a space where everyone feels relaxed, accepted and valued. Chat with our team today to see how we can help!

Social Responsibility: Are You Adapting For And Attracting Gen Z?

Generally speaking, every new generation is passionate about something in the workplace.

The Boomers wanted career progression, Gen X wanted independence, Millennials wanted flexibility, and now as Gen Z start to enter the workforce in their droves, they are passionate about social responsibility.

So, is your workplace adapting to embrace this new focus?

In order to set your business up to attract and retain this new generation of workers you’ll need to show accountability in the areas that really matter to them.

Let’s look into this in a little more detail.

Gen Z And Social Responsibility

Gen Z workers are often more socially and environmentally conscious than those from previous generations. They tend to prioritise working for companies that share their values and contribute positively to society.

Because they are passionate about social responsibilities, they will often change their personal behaviours to minimise their own impact on the environment. They want their employers to do the same. So, if your company can show accountability on the environmental front and prove you are serious about your social responsibilities then you will not only attract a new generation of workers, but you will retain employees who share your company’s values and interests.

Globally, companies are starting to invest in climate adaptation. That means, instead of trying to prevent climate change, they are adjusting to the reality that it is going to happen and what we need to do in response.

Gen Z expect your business to be resilient and prepared for environmental change. So, there are some things you will need to consider in this space to ensure you are up to the challenge.

What Is Workplace Social Responsibility?

Workplace social responsibility refers to the ethical obligation your business has to act in a way that benefits society at large. It involves considering the impact of your actions and decisions on employees, customers, communities, and the environment.

Emphasising your social responsibility can be a powerful way to attract Gen Z workers to your business. They are really interested in:

Purpose-driven work

Gen Z workers are drawn to companies that have a clear sense of purpose beyond purely making a profit. By prioritising social responsibility, you can demonstrate that you are committed to making a positive impact on society. This can be highly appealing to Gen Z workers as they are often seeking what they see as meaningful employment.

Employee engagement

As an employer, you know how important it is to have an engaged workforce. Not only do you get more out of your team, but it creates a positive working environment along with personal and professional success for everyone. In today’s climate, workers are more likely to feel engaged and motivated when they believe in their company’s values and social mission.

By giving your team socially responsible values to connect with, you can create a more inclusive and fulfilling work environment with excellent employee retention rates.

Brand reputation

Prioritising social responsibility is not just talking about your environmental values, it is about your actions too. If you can positively contribute on both these fronts, it will create a strong reputation for your brand and company.

Gen Z workers value transparency and authenticity in the companies they choose to support and work for. Building a positive brand reputation as an ethical and socially conscious organisation can help you attract top talent as well as gain the trust of your customers.

Positive community impact

What does your company do to ensure you are positively impacting your local community and the environment? Because Gen Z workers are passionate about social and environmental issues, they want to work for companies that share their commitment to sustainability and social justice.

By prioritising social responsibility, you can make a meaningful difference in your community and reduce your environmental footprint. Plus, you can resonate with Gen Z workers who are looking to make a positive impact through their work.

The Big Issue: Climate Change

The Government recently passed legislation making climate-related disclosures mandatory for some companies. The requirement applies to large publicly listed companies, insurers, banks, non-bank deposit takers and investment managers.

The legislation came about because the majority of large NZ companies provide very little information about what climate change might mean for them. By having these big businesses make mandatory climate-related disclosures it ensures the effects of climate change are routinely considered, that responsibility is demonstrated in the consideration of climate issues, and it creates a more efficient allocation of funds to build a more sustainable, low emission economy.

The purpose is to ensure NZ stays on track to achieve its target of net zero carbon by 2050. While these mandatory reporting stipulations only apply to around 200 big NZ businesses currently, it is worth considering your own business’s impact, especially as this is a key issue for Gen Zers.

So, what is your business doing to be socially responsible on the climate change front? Are you adapting your business practices to invest in the future of our country and our planet? These are big considerations for Gen Z and as such they should be considerations for your business too.

Adapting And Attracting

Social responsibility is a huge topic right now. Not just because it is vitally important to Gen Z, but because we all need to adapt our attitudes and actions to protect our futures.

How socially responsible is your business right now?

If you aren’t sure of the answer to that question, now is the time to remedy that. And our team of HR experts can help you do it. We can help you develop social responsibility policies and procedures that will not only position your business as a thought leader in this area, but also attract amazing talent from all generations.

Chat with us today.

How To Finish The Year On A High And Relax!

You know it’s coming.

You can literally feel the change of season in the air.

Yet somehow, the end of the year always has a habit of sneaking up on us.

We get so caught up in doing all the things throughout the year, that suddenly it comes as a surprise that we are going to stop for a bit.

The good news is that it is almost time to relax and celebrate the end of another year.

Keep reading to see how you can do that in a positive way and appreciate your team for all the hard work they have put in.

Let’s get into it.

How To Finish The Year On A High

Show Appreciation

Every day your team members ideally show up and work their hardest. The end of the year is the perfect time to show your appreciation for their dedication. The great thing is, there are plenty of ways that you can express your gratitude.

Here are a few ideas:

  • Gifts: Probably the most traditional form of showing gratitude is giving a gift. Choose something thoughtful that is both practical and appropriate. Gift cards, personalised choices, or something that aligns with their hobbies will show that you appreciate and respect what they do.
  • Personalised Notes: You don’t have to spend up large to show your appreciation. A handwritten, personalised note can be a lovely way to highlight the individual achievements or qualities you respect about each of your team members.
  • Gratitude Day: You could offer each of your team members a bonus day of paid leave as a special gesture of appreciation for all of their hard work throughout the year.
  • Appreciation Meal: Hosting a special meal simply to show thanks will give you a special space to highlight and acknowledge the individual contributions your team has made.
  • Gratitude Wall: Share the love around your workplace by setting up a physical Gratitude Wall where your team members can leave messages of appreciation for each other. Not only does this show your thanks, but it also helps to promote a positive team culture.
  • Awards Ceremony: Host a fun Awards evening or afternoon where everyone gets to dress up and receive their very own certificates for performance, innovation, teamwork, or being the one in the office who empties the kitchen bin the most!

Celebrate Successes

Celebrating the achievements that your team have made during the year is an awesome way to maintain a positive work culture. While you will (hopefully) have acknowledged the successes at the time they occurred, it can be fun and rewarding for the team to recap the greatest hits of the year.

You can do this in any way you feel is appropriate. It can be done at an end of year celebration, during a team meeting, or individual personalised messages to each team member.

You should also encourage everyone to share their own success stories, and give recognition to their peers and colleagues where appropriate. Using a holistic approach where everyone shares will really make it a meaningful experience for all.

End Of Year Celebration

The term “Office Christmas Party” can be a loaded one! So, let’s scrap the traditional terminology and bring everyone together for an end of year celebration instead. That way, you don’t have to worry about the cheesy connotations or potential bad behaviour!

Instead, you can focus on the main purpose of the event – to celebrate a job well done together.

This is particularly important in the post-Covid work environment where people might not all be in the workplace together at one time. Remote working, flexible hours, and multi-location working are all wonderful additions for your team, but it might mean that they don’t get to spend the same amount of time in each other’s company that they did previously.

An end of year celebration can be the perfect time to reconnect, interact, and generally enjoy a fun experience together.

Planning Your Celebration

While in the workplace, your team will be very conscious of displaying their professional persona. But, the great thing about an end of year celebration is that they get to relax and be themselves. Your team might even get to learn a bit more about themselves and see some personalities shine through.

In order for that to happen, you need to build a fun and interactive environment. Holding your celebration away from the workspace is a great way to encourage this as you can literally leave the work behind!

Choose something that all of your team can participate in and enjoy. You can choose anything! Here are some fun ideas:

  • Beach BBQ
  • Family Day Out
  • Spa Day
  • Canvas Painting Session
  • Cocktail Mixing
  • Cooking Classes
  • Go Karting
  • Bowling
  • Mini Golf
  • Escape Room
  • Arcade Afternoon
  • Ropes Course
  • Rock Climbing
  • Comedy Club, Show or Concert
  • Team Lunch or Dinner

The whole idea is to create a positive vibe that they can carry into their holidays and the new year.

Creating A Holiday Vibe

While it is exciting to close off for the end of the year, there is still the last of your year’s tasks to finish before that can happen. December can be an exceptionally stressful time as there are plenty of deadlines to meet, lots of jobs to tidy up before the holiday break not to mention the end of year family commitments to fit in!

Here are some ways you can keep the stress levels down and the productivity flowing:

  • Prioritise: help your team manage their workload by prioritising their tasks, setting realistic goals about what can be achieved and ditching the things that can wait for the new year.
  • Communication: open and clear communication about expectations, deadlines and priorities is essential in the busy season. Quickly advise of any changes in schedules or tasks too.
  • Flexibility: if possible, offer flexible working times and locations so that your team can balance their work and personal commitments.
  • Support Wellbeing: the end of the year is the prime time for burnout, so encourage self-care practices amongst your team. Help them with stress management, mindfulness and maintaining a healthy work-life balance.
  • Encourage Collaboration: emphasise the power of teamwork, collaboration and sharing responsibilities to get things done. Have your team support each other so that no one has to feel stressed and isolated.
  • Embrace Holiday Spirit: create a festive atmosphere and get people in the mood for the holidays by decorating for Christmas, playing holiday themed music, and organising a Secret Santa. These fun things can keep morale high and build a positive vibe.

Call For Help

If there is anything your team cannot manage, then make sure you call in the experts to help. Here at Spice HR, we want you to roll into the end of the year feeling accomplished, relaxed and productive. So, we are on hand to help with any of your HR related inquiries both now and into the new year.

Get in touch with the Spice Gals now if we can help with anything related to your people-focused solutions.

Extended DISC®: The Secret To A Better Workplace Environment

Wouldn’t it be great if you could have insight into who your team members really are?

To understand their behaviours and how you can make them gel as a harmonious team.

Well good news, Extended DISC® can provide you with this information and more.

A form of psychometric testing carried out through a simple self-survey process, you can learn everything you need to create a fantastic working environment as well as establish how new candidates might fit into that dynamic.

Nope, it’s not witchcraft. Such a tool does exist!

Read on to find out more about it.

Extended DISC®: The Secret To A Better Workplace Environment

What Is Extended DISC®?

Extended DISC® personality assessments can help you maximise the performance of your business by giving you a greater understanding of the personalities within your team and how they might work together. Sounds pretty fancy, right?

As Extended DISC® practitioners, we can help you delve into who your people are and how they approach their work. Using a short self-assessment tool, current or potential employees answer a number of questions. The answers to those questions will reveal helpful insight into their unconscious behaviours and the adjusted conscious traits they have in the workplace.

Knowing more about your team’s personalities can help you manage them better and maximise the key skills they possess. DISC profiling can also be helpful as a recruitment tool to give an indication of how someone might fit into your existing team dynamic.

What Does DISC Mean?

DISC is an acronym created by the four primary personality types that the psychometric testing reveals. It stands for:

D – Dominance

When individuals present with the Dominance characteristic, it means that they show assertiveness, competitiveness, and are direct in their communication and decision making. Many D type personalities are results oriented and like to be the ones in charge.

I – Influence

If Influence is the main characteristic of someone’s personality, then they are people oriented, sociable, enthusiastic and persuasive. They love to make social connections in the workplace and often relish collaborative opportunities where they can work with others.

S – Steadiness

Having Steadiness produces individuals who are patient and dependable, preferring stability in their working lives. They tend to be very loyal and trustworthy team players who can listen well and work autonomously. They have a good balance between being task oriented and people oriented.

C – Compliance

If Compliance is the main trait, then people tend to be analytical, logical, and conscientious. That means they like structure and rules! But they are also excellent problem solvers, able to think deeply about challenges and issues that arise.

While most people will have a dominant trait, they will also have signs of the other traits in their working behaviour too. That’s why DISC reports can be so insightful.

Where Can Extended DISC® help?

The Extended DISC® process is really helpful in two main areas of your business:

Recruitment

One of the biggest challenges of recruitment is establishing whether a candidate is going to be a good fit for your existing team. They might have the right skills and experience on paper, but paper doesn’t tell you about their personality. Well, unless that piece of paper is a printout of a DISC report!

By understanding the behaviours of candidates or internal applicants, you can ensure they are placed in the right roles within your company. Set them up to succeed in the role and you will enjoy greater staff retention and better productivity from your whole team.

Ongoing Business

When you understand your team better, you can achieve more. Communication, conflict resolution, development, and workplace culture can all be improved with greater insight into your team’s behaviours. You can even enhance sales and customer service strategies by adapting them to appropriately fit the behaviours of your sales and service teams.

The Benefits Of Using DISC

Better Recruitment

Truly establish who is the best fit for the role by having the Spice Gals link your Job Description to an Extended DISC® Recruitment Report. This can help you to shortlist the right candidates by measuring the values and competencies that are non-negotiable for your business during the recruitment phase.

Couple that with other assessments like skill and cognitive ability testing, along with matching their job-relevant competencies based on their personality traits, and you will position yourself to find the ideal candidate every time.

Better Team Culture

When everyone understands each other better, it helps to create a positive team culture. People feel more valued, so become more invested in their roles and in creating good outcomes for the business. This positivity reduces conflict and creates a better working environment. And when people are happy in their work, they are more productive and give a consistently better performance.

All of this adds up to increased staff retention, better engagement from individuals, and an overall positive team culture.

Better Development

Ongoing development is essential for good business performance. DISC can help you identify the areas of development that are going to be most beneficial for your individual team members.

Not only can you help your team develop better communication and increase their skill and knowledge base with ongoing learning, coaching and leadership development, but you can also boost team dynamics.

Finally, you can be consciously aware of the common stress triggers for each of your team, allowing better leadership development and people management.

Time To Be Better?

Extended DISC® can help your business be better in so many ways. And if you’d like access to this amazing tool, we can bring it to you.

As Extended DISC® Accredited Practitioners, we can use the Extended DISC® system to help with recruitment, personal growth, team building and leadership at your workplace.

We have a number of different DISC reports that can give you the insight we’ve just discussed. So, we’d love to get to know you and your business better so that we can recommend the best option for your organisation.

Chat with the Spice Gals today.

How To Create Inclusion With Cultural Diversity In The Workplace

The world is an amazing place. Packed full of rich cultures, there are people from every corner of the world who have something unique and beautiful to offer. 

Which is why celebrating the richness of the world’s cultures is the focus of World Cultural Diversity Day. Held every year on 21 May, its purpose is to generate social cohesion and promote intercultural dialogue to help achieve peace and sustainable development.  

So, with this important day looming, we thought it was the perfect opportunity to explore the importance of embracing cultural diversity in the workplace. 

Let’s look at what workplace cultural diversity is, why it is beneficial for your business and how you can create an inclusive workplace culture for all. 

How To Create Inclusion With Cultural Diversity In The Workplace 

Recognising Cultural Diversity In The Workplace 

New Zealand is an incredibly diverse place. We have a large range of cultures, ethnicities and religions living in our beautiful country. Recognising this cultural diversity in the workplace is not only essential, but it can also be very beneficial! 

Employees from different cultural backgrounds work alongside each other every day. So, it’s imperative to recognise the needs and values of the different cultures, ethnicities and nationalities amongst your team.  

Successful businesses are increasingly those that recognise the importance of promoting cultural diversity in the workplace and who take deliberate steps to create inclusive environments, allowing team members of all backgrounds to thrive. 

What Embracing Diversity Can Do For Business 

There are many reasons to embrace cultural diversity in your workplace. Firstly, as we’ve already mentioned, we live in a diverse society, so any number of cultures can be represented in a workplace. Recognising and embracing that allows people to be comfortable in their workplace and allows them to be at their best every day. 

When people are comfortable, they thrive. Being part of a diverse and inclusive environment creates increased creativity and innovation, improved problem-solving abilities, and a better understanding of different perspectives and ideas. Creating a welcoming workplace culture that values diversity promotes a place of respect for all team members. 

Aside from the team culture aspect, it is important to note that many younger employees (who make up a growing proportion of workers) hesitate to join organisations with poor ethics and diversity. So, it could actually be detrimental to your business to ignore the diversity that no doubt exists in your workplace! 

The Benefits Of Workplace Cultural Diversity 

Cultural diversity can bring many benefits for both employers and employees. Some of the key benefits are: 

  • Better understanding: Working with people from different cultural backgrounds brings the opportunity to learn from each other and gain a better understanding of different customs, beliefs, and values. This can lead to an overall greater cultural awareness and more sensitivity, which can improve communication and collaboration. 
  • Improved customer service: Having employees who understand and can relate to different cultural groups can be a real advantage in terms of customer service. Customers will feel more comfortable and valued when they encounter employees who share their cultural background or are sensitive to different cultural needs. 
  • Greater innovation: A diverse workplace brings together people with different backgrounds, skills, experiences, and perspectives. This can lead to greater creativity and innovation as employees are consistently exposed to new ideas and ways of thinking. 
  • Improved problem solving: As well as innovation, diverse teams are often better equipped to solve complex problems. That is because they bring different perspectives and approaches to the table. This can result in more effective problem-solving and decision-making company-wide, giving your business a competitive advantage. 
  • Employee retention: When employees feel valued and respected for their unique contributions and perspectives, they are more likely to be engaged and committed to their work. This can lead to higher levels of job satisfaction and lower turnover rates
  • Increased profits: Being known as a culturally diverse company earns you a great reputation, both as an employer and as a company of choice for customers. People who align with your company values will choose to shop with you, potentially leading to increased profits. 

How To Embrace Cultural Diversity In The Workplace 

Creating a harmonious, culturally diverse workplace doesn’t have to be hard. Here are some of our best tips to make it happen: 

Company Values 

Consider ways that you can tie your organisation’s core values to your employee’s personal principles. This will give them a strong connection with your business. Not only does this help to create cultural diversity in the workplace, but it can also increase engagement within your team and improve staff retention. 

Conscious Recruitment 

When you recruit consciously, you are aligning your hiring process with your organisation’s mission and long-term goals. It involves looking at each candidate in depth, not only to assess their skills, but also how they would fit into your organisation as a whole and whether they believe in your mission and align with your values.  

The great thing about recruiting in this way is that you can share your values around cultural diversity to avoid bias when hiring. 

Celebrate Different Cultures 

We can all learn a lot from each other whether it be skills, knowledge or cultural experience. By celebrating different cultures in your workplace, you can integrate and recognise other cultural values and points of view for greater understanding and communication. 

Encourage inclusion by hosting shared cultural lunches and recognising specific festivals or other significant dates. Not only are you promoting learning and acceptance, but you can all have a great time while doing it! 

Adopt Flexibility 

You may find that people from different cultures have different needs in the workplace. So, adopting flexibility will allow you to cater for everyone. Get to know your team members and ask them what their individual needs are. Then, come up with a way that each employee can maximise their opportunities while still adhering to their culture. Remember, one size does not have to fit all! 

Encourage Communication 

We may not all speak the same native language, but we can all still achieve excellent levels of communication. Ensure you have a workplace that creates spaces for open and honest conversations. Address conflict as soon as it arises and encourage awareness and respect amongst your team. 

Consider Cross-Cultural Awareness 

You may even choose to undertake a cross-cultural awareness programme within your organisation. This is a form of training that helps all your team understand and respect the cultural diversity that exists within their workplace. It helps address language barriers, and specific cultural communication styles while promoting being open to the differences in each culture without stereotyping or bias.  

Embracing Cultural Diversity 

Diversity is part of what makes the world a fascinating place and promoting inclusion in your workplace can have many benefits for employers and employees. 

So, if you are ready to embrace diversity in your workplace, we are ready to help you do it. Chat to the Spice Gals today about how to create an environment of inclusion. 

Effective Onboarding: What It Is And How To Do It

Got a new person joining your team?

Then you’ll want to make sure you have an onboarding plan in place.

Onboarding is a vital aspect of making sure a hire is successful long term. Having a plan in place can help your new team member feel welcome and comfortable from day one.

Of course, that will mean great things for the relationship they have with your business long term and the impact they can have on the workplace as a whole.

So, how do you master onboarding?

Well, first you need to understand how important it is, then you need to know how to effectively create an onboarding plan. Luckily, we are covering both of those things in this blog. So, just keep reading!

Effective Onboarding: What It Is And How To Do It

The Importance Of Effective Employee Onboarding

Every successful hire starts with a good onboarding programme! Why? Well, not only is onboarding the way to introduce your new team member to the environment they will be working in, but it is a critical part of the settling-in stage and helps set both employee and business up for overall success.

Here are some of the ways onboarding can help:

Improved Engagement

A well-designed onboarding process helps your new team member feel valued and supported. In turn, this can increase their engagement and satisfaction with their role (and your company). Of course, this is all round good news for you and the new employee, as you will both be getting the most out of the working relationship.

Increased Performance

Effective onboarding can help your new team member to understand their role and responsibilities. But, more than that, it also helps to clarify what is expected of them and what they should expect from your organisation. Having this clear grounding can lead to higher levels of productivity and better job performance as your new team member will have a complete understanding of how things work.

Reduced Turnover

Once you go through all the trouble of hiring awesome talent, you want to make sure you keep them! Effective onboarding can help retain your new hire by providing them with a positive first impression of your business and setting clear expectations from the outset.

Better Cultural Fit

We all know that a successful hire does not rely on skills alone. Cultural fit is a huge factor also. Onboarding helps new team members understand and align with your company’s values, culture, and norms. Having a cause to champion and collective goals to work towards creates a more positive work environment for everyone.

Ticking the Legal Boxes

Depending on the industry you work within, there will be legal requirements to meet with each role. Onboarding can help to ensure that new hires are aware of and understand important policies and regulations. Once they have a good understanding of the legalities, it reduces the risk of non-compliance and potential legal issues.

How To Onboard A New Team Member

Now that we know how valuable onboarding can be, let’s explore how to effectively onboard a new employee so that they can hit the ground running and you can maximise their impact!

Here’s the steps to follow:

1: Be Prepared

While you can follow the same basic format for onboarding new team members, the actual onboarding plan should be tailored to each role and each successful candidate. That way, you can acknowledge the different experiences and strengths that each person brings. Plus, you can ensure the specifics of each role are covered.

2: Set Up

Before your new employee arrives, ensure their workstation is set up with any necessary, equipment or supplies – that includes a desk, chair, computer, stationery, phone, tools etc. They should also have logons and access to all the software systems they will use along with any specific resources or uniform items.

3: Welcome!

Starting a role with a new company can be overwhelming and nerve-wracking. So, make sure their first day is a good one. Start on the right foot by warmly welcoming them and introducing them to their team. You’ll also want to conduct Manager meet and greets and explain the chain of command.

4: Comprehensive Orientation

Your new employee might know a little about your organisation already, but they won’t necessarily know about the parts that matter – the culture and your key values. Providing a comprehensive orientation that includes an overview of the company, its culture, policies and procedures, as well as an introduction to their role and responsibilities will set them up for success.

5: Assign a Mentor or Buddy

Consider pairing your new employee with a mentor or buddy who can provide support and guidance as they settle into their new role. It doesn’t have to be a manager or direct colleague. It’s better to get the right personal fit so that everyone feels comfortable.

6: Go on Tour

Now it’s time to go on a comprehensive tour of the workplace. This should include facilities like the bathroom and lunchroom, along with key areas within the company. Don’t forget, there will be a lot for your new hire to remember, so refreshers on where everything is, can be invaluable. If you work remotely or have a hybrid dynamic to your work environment, then your tour should be focused around the communication tools, channels and processes you as a business use to ensure success. In person is best so jump online and share your screen to ensure an interactive experience!

7: Training Material

Explain how their training programme will take place and make sure you include information about where the training material, Standard Operating Procedures, Health and Safety information and other resources can be found. Have an onboarding checklist ready to work through so that nothing gets missed.

8: Set Clear Expectations

Clearly communicate expectations for performance, working hours, and any other important details related to the role. This is also the opportunity to discuss flexible working conditions and locations, potential paths for advancement, and what the plan is for ongoing development.

9: 30, 60, 90 Day Touchpoints

Onboarding does not end once your new employee has been trained for the job. Schedule regular check-ins to ensure the new hire is settling in well and provide opportunities for feedback and support. Scheduling 30, 60 and 90 day check ins helps to provide a comms point during the ‘cone of silence’ gap when people are working out their trial period.

10: Encourage Feedback

Encourage your new employee to ask questions, provide feedback, and communicate any concerns they may have. This will help them to feel more involved in the business and can also help to point out any gaps you might have in your onboarding process.

Remember that plans are living documents and should be continually updated based on employee experience and feedback.

Want to ensure your new employees feel supported and valued when they start their new role? Then, chat with the Spice Gals about devising an effective and comprehensive onboarding programme now.