Future Proofing And Upskilling Your Team For The Year Ahead

The new year is always a great opportunity for a new start. 

It is a time when most businesses set goals. But this year, your goal setting might look a little different. 

2022 was a more challenging year than anyone anticipated. We were expecting it to be our return to normalcy and a time to find our feet again. 

Instead, it was something quite different. Many of us reached the end of the year tired and burned out. 2023 looks like it may hold a whole new set of challenges, so let’s explore how you can future proof your business and your team by having a people focused approach for the year ahead. 

Future Proofing And Upskilling Your Team For The Year Ahead 

Set Your Focus 

In previous years, your business goals were probably based on practical elements like growth and revenue targets. While you might still be setting these kinds of goals for 2023, it is also important to think about your key asset – the people element of your business. 

Everyone has experienced a rough couple of years. While Covid restrictions have been lifted, life has not returned to the way it was before. As a result, people are tired and they are looking for more in their lives than simply going to work to earn a living. So, you’ll need to keep this in mind when setting your focus for the year ahead. 

Your workplace should be a destination that people want to come to each day. Consider how you can make it a great, welcoming space and uphold a positive team morale. One way to do that is to build a focus on investing in your internal staff to retain the great talent you have. 

Here are some ways you can do that. 

Invest In Your Team 

If you have amazing people in your team, your 2023 focus should be retaining and developing that talent. Why? Well firstly, you want to keep that great team! 

Obviously, it is far easier to retain the amazing staff you have than it would be to hire new employees. Apart from the monetary cost to your business of advertising, hiring and training new staff, there is also an opportunity cost of losing great people. You may not be able to recruit others of the same caliber or those that work together as well as your current team do. 

Plus, investing in your team is greatly rewarding. Not only do the employees you know, like, and trust gain greater skills and further their professional knowledge, but they also become more productive, loyal and motivated. This can only mean good things for them and for your business. 

So, how do you do it? 

Upskilling For All 

In the last few years, it hasn’t felt as if there’s been much time for progression. The focus has been more about treading water and staying afloat to weather the current storm.  

With many businesses starting to look to the future, what do you want that to look like for your team?”

The answer should be a happy, healthy, empowered team who enjoy their work. Some of that comes down to creating a great team environment to work in. But, another element is the chance for progression. Now, that doesn’t necessarily mean promotions for everyone. Progression of skills and opportunities is also really attractive. 

Types Of Upskilling 

This 2023, factor in how you can upskill your staff. This can include team-wide skills training via workshops, conferences and training days. But, it can also include encouraging your staff to pursue individual interests via short courses and study programmes. These could be both free and paid courses to support the progression and growth of your team. 

A vital area to include in your training programme is financial literacy. While this might not be pertinent to an employee’s professional role, it will certainly help them in a personal capacity.  

Current economic predictions are quite bleak, so helping your team navigate the impending situation is not only responsible, but helpful for maintaining a calm workplace that is free from as much stress as possible. 

Training The Trainers 

Much of the internal training within a company falls to leaders and management. So, don’t forget to factor in training for the trainers!  

Of course, that means the usual forms of professional development that you would usually have in place for your leaders. But, it also means exploring what it means to manage a team in a post-pandemic environment. 

Consider what new ways of working mean for your company. Things like handling hybrid working and leading a remote team might be new for some of your management team. They might have leadership skill gaps that need plugging.  

Implement training and development to address these areas and support them to confidently lead hybrid or remote teams and everything that comes along with working in 2023. 

Ready to tackle 2023 head on? As we mentioned above, this year is likely to be a lot more people-focused than in previous years. You may find you need to revisit your HR policies and procedures. 

If you need help with policies and procedures, upskilling, engagement or any other HR related questions the Spice Gals are here to help you

Christmas Is Coming: Let’s Wrap The Year Up Positively

 

Christmas is just around the corner. 

While you might not be ready for it yet, the silly season will stop for no one!

That means there is only so much time to get everything wrapped up before the end of the year. But there is also a silver lining to the situation. 

The good news is that Christmas creates a great opportunity to celebrate the successes of the year and signals an appropriate time for a well-deserved break.  

So, how do you make sure everything is wrapped up in time and you are ready for Christmas? 

We’ve got all the info you need right here. 

Celebrate the Year 

As the year draws to a close, it is the perfect time to celebrate all the great things that have happened in the last 12 months. These achievements don’t all have to be enormous ones, it is appropriate to celebrate all the small things as well. 

Thank your team for all that they have done this year. After all, it hasn’t been an easy one. With the pressures of Covid, rising inflation, and the ongoing navigation of a new normal after the last couple of years, they deserve a giant thank you! 

Don’t worry about it feeling cheesy. Sometimes a bit of cheese is worth it! Especially as it will remind your team that they are respected and valued by you.  

It is also vital that you create the right kind of feel moving into the new year. It’s time to look forward with a positive outlook. So, finishing this year on a positive and celebratory note will help set your team up for a great year ahead.  

A cool way to do this is to help your team members set goals to work on in the new year. They should be positive goals that focus on moving forward – perhaps career progression, training and development, or project work. 

Is it Time to Party? 

The annual Christmas party used to be a staple in everyone’s calendar. Then, 2020 rolled around, and the obligatory Christmas party took a backseat. You can revive it again this year or take a different approach to bring everyone together. 

We know budgets are tight, so it doesn’t have to be an expensive event. A casual team BBQ, a potluck dinner, a round of mini golf, or a trip to the bowling alley can all be fun. It’s simply about marking the end of the year and giving your team the chance to connect socially. If your team enjoy some time together in a relaxed and neutral setting, it will only help to build great morale and teamwork in the workplace. 

Don’t forget those team members who are working remotely. Round everyone up and regroup with an end of year get-together. And if it’s not possible to get everyone together in one location, what about an online Christmas party via video conference? Take your party connections to the next level by delivering little gift boxes of treats that can be opened and enjoyed while everyone is “partying”. 

Wellbeing Check 

After a draining year, it is timely to check in with all the members of your team to see how they are really doing. Christmas might not necessarily be a merry time for everyone. So, it is a great opportunity for a wellness check with your team. 

We spend such a large portion of our lives working, so it is important that your team feel mentally safe and valued at work so they can perform at their best. A wellness check can help you determine if that is the case for your people. 

This process is about honest and open conversations, as well as actively listening to what your team members are saying and what they might be reluctant to say. Remind your team of available support options – like speaking with HR, anonymous feedback, or any EAP avenues. 

Christmas Break 

Many businesses will choose to close for a period over Christmas. Will your business be one of them? If so, you will need to ensure you notify all your employees of the closure at least 14 days in advance. 

As part of that conversation, it is helpful to communicate what options your team have for leave. Obviously, they can take this as annual leave if they have enough available. But it is important to provide options for those without an adequate leave balance. You may choose to let them take leave in advance or require leave without pay. 

You can find more information about how to handle an annual closedown period here

The Christmas holidays also mean there are plenty of public holidays to observe. You’ll need to make sure you are following the correct public holiday guidelines for your staff in terms of wages and rostering. This applies regardless of whether you are having an annual closedown period or not. Make sure you are following the rules by checking out the public holiday guideline info here.  

Ready to close the book on 2022? You are not alone there! And if you need help tying up any loose ends or planning for a productive 2023, then the Spice Gals are here for you. 

We can help you navigate the guidelines around public holidays and annual closures or set up the ultimate wellness program for the new year ahead. For any and all HR queries, get in touch with our Spicey team! 

It’s All About Job Descriptions

Let’s talk about Job Descriptions…

They are vital documents within your business, not just for your team members.

They are obviously key for employees as they detail the tasks involved within a job and help to set expectations about what is involved with a role.

But they are equally important for employers.

Integral to the recruitment and onboarding process, these documents perform an essential settling role. And by keeping your job descriptions regularly updated, you can maximise the talent in your team and even boost employee engagement.

Want to find out how to do all of that with one little document? Then, keep reading to discover the power of a great JD.

The Importance of Good Job Descriptions

A good job description is more than simply a list of tasks for an employee to perform. It is an opportunity to create a valuable resource that will further the success of your business.

We know, it sounds like a lot of responsibility for one document. But we promise you, a JD is up to the task if crafted correctly!

Job Descriptions should have plenty of thought put into them to ensure they are accurate and that they align with your company values.  By compiling all the information about the role, your expectations and the skills required, into one place, you have a centralised resource that your employees can engage with and follow.

Having this resource on hand can mitigate risk as your employees will always know what is expected of them. This, in turn, can boost productivity and support greater employee accountability. It’s a win for everyone!

Not Just for Recruitment

A job description is obviously a key resource when recruiting. It helps a potential team member gauge whether the position is a good fit for them and produces quality candidate options for employers to choose from.

But, while a job description is a great resource for attracting the right talent to your business, it is so much more than that too.

It can also form an integral part of your onboarding process. By having this resource on hand, your new team member can become familiar with and engaged with their new role quickly as they know exactly what is expected of them.

It also gives you, as the employer, an opportunity to review the job role through a fresh set of eyes to ensure you are maximising the skills of your people and that the role remains effective within your business structure. 

3 Key Ways A JD Can Boost Business

Extended DISC ® Recruitment

When recruiting for a role, you don’t only hunt for the right skills and experience. You also want to ensure the candidate that you choose is the right fit for your team, personality wise.

A great way of doing that is by using Extended DISC®profiling. What is it? Well, Extended DISC®profiling begins with a short personality assessment that determines an individual’s personality type. Each person will show a different dominant trait – dominance, influence, steadiness, or conscientiousness. Obviously, some of these traits are better suited for certain roles than others.

You can use the information gathered from the Extended DISC®profile to see how suited a person will be to the particular role you are recruiting for. You can make the profiling process more powerful by linking the job description, ensuring you get the right fit for your team and the role. This is something our Spicey team specialises in, so reach out to us for help with this process.

Updating and engaging

Job descriptions only remain effective if they are updated regularly. They should be updated annually to capture any changes that have occurred in the last year. This is a process that should be done in consultation with your employees to ensure the details of the actual role (not what you think the role might be) are captured accurately.

By involving your team in this process, you are putting in the groundwork to retain good people and keep them engaged with your business. When your employees are involved in decisions like job design, they often feel more committed to the role and its success. It can also assist in shaping the position to their personal strengths.

Expectations and performance

It is hard to excel at something if you aren’t sure what is expected of you. Accurate job descriptions fix this problem as they help people understand exactly what your expectations are surrounding their role. This allows them to take greater accountability. When people know the specific demands of their role, they are also able to be more productive.

On the flipside, if your employees are not motivated and not meeting expectations, a detailed job description can help you to manage their performance. It can form the basis of the documentation for performance reviews, open conversations and, if needed, resulting disciplinary actions.

So, how are the job descriptions looking in your business? Are they detailed and effective? Are they relevant? Are you combining them with Extended DISC®profiling to find the most ideal candidates?

If you are feeling a bit sheepish about the answers to some of these questions, then reach out to our Spicey team now. We are experts on all things job descriptions and can help you get yours nailed today.

Let’s Check In With Our Mental Health

As Mental Health Awareness Week approaches in New Zealand, the focus of many companies turns towards ensuring their teams are checking in with their mental health. 

This is now more important than ever! 

Sure, we are hopefully over the worst of the pandemic restrictions, but the ongoing repercussions are most definitely being felt. 

So, let’s explore what you can do to check in with your own mental health, as well as the mental health of your team. 

Let’s Check In With Our Mental Health 

Do You Have The Right Support? 

Many people have developed strong skills of resilience in the last few years. Resilience was a vital tool to help navigate the choppy waters of Covid and everything that the virus brought with it! 

Whilst resilience remains an essential skill, we cannot rely on this alone. There comes a time when everyone reaches their maximum point of resilience and it’s important to make sure the right additional resources are in place. 

Consider who you know that could provide key support. It could be a spouse, friend, family member or co-worker. If none of those are suitable, then there are plenty of other options for external support.  

Creating Healthy Habits 

A big part of maintaining good mental health is forming the right habits. Now, that doesn’t simply mean eating healthily and getting enough sleep. Whilst those things are certainly important, you also need to consider your mindset and working relationships.

Relationships in the Workplace

You have probably heard that you draw a lot of energy from the people that surround you. So, it is vital that the people you spend the most time with have a positive influence on you.

Of course, this is not always possible. You may find that you have someone in your team or workplace that you don’t see eye to eye with. Obviously, you can’t cut these people out – even though you might want to! Rather, mindfully manage the interactions you have with them using the following tips: 

  • Actively listen 
  • Stay calm 
  • Stick to the facts 
  • Keep the interactions positive
  • Show empathy – try and see things from their perspective
  • Don’t take things personally
  • Take a pause when you need to 
  • Focus on the result or end goal that you’re after

Mindset 

Mindset is another large component of good mental health. Having a positive state of mind can really help to improve wellbeing, productivity, and confidence. So, how do you create good mindset habits? Well, here are some of our favourite tips:  

  • Squash the negative self-talk and celebrate wins – no matter how big or small
  • Stop comparing yourself to others – accept yourself for who you are and recognise the value you add
  • Be mindful and appreciate the good things in life 
  • Recognise and accept your emotions to process them easily 
  • Only focus on what you can control
  • Learn from your mistakes 
  • Practice a ‘glass half full’ mentality

Building Workplace Mental Health Awareness 

Whilst it is great to recognise and celebrate good mental health during Mental Health Awareness Week, we really want to encourage workplace practices that last all year round. 

Here are some great ideas to consider: 

  • Introduce ME Days: everybody has days where they simply don’t have the energy to adult! A ME Day (or mental health day) is the perfect solution. It’s a day kept separate from annual leave, where your team members can take time off. A day to recharge the batteries, if you will! 
  • Wellbeing committee: show your team that you value wellbeing by setting up a committee dedicated towards it. This allows nominated staff and management to consult on wellbeing issues to create a positive environment for everyone in the workplace. 
  • Wellbeing programme: get serious about improving and maintaining good mental health at your workplace by establishing a formal wellbeing programme. The programme could include all the things your team value – flexible working hours and conditions, onsite fitness, healthy food options/education, assistance programmes… whatever works for your people. 
  • Five Ways to Wellbeing: The Mental Health Foundation of NZ has created plenty of useful 5 Ways to Wellbeing resources to download and implement within your workplace.
  • Workshops: The cool thing about professional development is that it doesn’t need to be role specific. There are plenty of types of training centred around resilience and psychological safety that can truly empower your team. 
  • Employee Assistance Programmes: Alongside traditional EAP Providers, if your budget doesn’t stretch that far check out the Xero Assistance Programme. This offers Kiwi small business owners, their employees and family members access to free and confidential counselling and support until the end of the year – regardless of whether you are a Xero customer, or not!  In addition Xero ,have a lot of useful free support resources for businesses – check them out!  

Supporting good mental health should be an essential focus for all NZ businesses. If you feel as though you need help developing or expanding your workplace wellbeing programme, then the Spice Gals are here to help. Get in touch with us today

 

How To Boost Workplace Wellness This Winter

Winter wellness – it’s all about rugging up warm, getting that flu jab and staying home from work if you’re unwell, right? Well, that’s part of it.

But have you thought about how you’ll care for the mental wellness of your team this winter – particularly at work?

Deadlines, demanding customers, COVID-19 worries, long hours, remote working – the list of things that can knock our wellbeing at work is endless. And the long, grey winter months can make it all feel so much worse. But improving our mental wellbeing is priceless.

So, how can you ensure you are being an ethical leader and creating an environment of winter workplace wellness? Read on to find out.

How To Boost Workplace Wellness This Winter

Why Workplace Wellness?

Good mental health at work and good management go hand in hand. There’s evidence that workplaces with high levels of mental wellbeing are more productive. According to WorkSafe NZ, focusing on mental health in the workplace is essential because:

  1. It’s good for business. When people are happy in their environment, they are more productive, take less sick leave, and are more likely to remain in their jobs for longer.
  2. It’s a legal obligation under the Health and Safety at Work Act (which is as much about mental health as physical health!)
  3. It’s a moral and ethical obligation for all of us to do the right thing by one another.

Workplace wellness creates a better working environment for everyone, so it becomes a pleasure to be at work despite the dreary weather outside!

Navigating The Winter Blues

The winter blues are a well-known phenomenon. They are most heavily felt throughout the workplace. As the temperature drops and the weather worsens, it is harder to get those sunlight hours that our bodies desperately crave.

As a manager, it is your responsibility to acknowledge that your team may be feeling those winter blues and have a plan to combat their impact as much as possible. One of the easiest ways to do that is to regularly check in with your team – individually and in a group setting.

Encourage open lines of communication so that your team can discuss issues or problems they are facing, have constructive conversations so that they can build resilience, and develop perseverance.

A Guide To Improving Mental Wellbeing In The Workplace

Here at Spice HR, we believe that good mental wellbeing at work is crucial, which is why we support the Five Ways to Wellbeing developed by New Zealand’s Mental Health Foundation.

Whilst these are general principles, they can be practically applied in the workplace. Here are the five areas your team should focus on for great workplace wellness this winter:

  1. Connect

Listen and talk, be present, feel connected. Speak up when you need to, and listen to others. Keep the communication lines open by encouraging discussion

2. Give

Give your time, knowledge, and presence – an essential part of connecting!

3. Take notice

Recognise the good things that your team are doing and the things that spark their creativity and joy. Even the little things count. Appreciate them!

4. Keep Learning

Embrace new experiences, see development opportunities, and provide ongoing learning experiences for your team members.

5. Be Active

Encourage your team to keep active throughout the day even if their role requires them to be at a desk. Do what you can, help them enjoy what they do, and don’t forget to move your mood and your body! Just move – no matter how you do it!

Here at Spice HR, we think that number 1 is particularly crucial: Connect. Many struggling with mental wellbeing try to hide their feelings, afraid of other people’s responses. If you create workplace cultures where people can be themselves, they will speak more freely about mental health concerns and reach out for help when needed. It all comes down to open lines of communication.

Are You An Ethical Leader?

Part of supporting good mental health in the winter workplace is ensuring you behave like an ethical leader. That means taking the time to build a healthy workplace environment for all of your team members.

Ethical leaders tend to choose people over financial reward. While economic growth is essential for many businesses, you will struggle to achieve your goals if you don’t have the buy-in of your people. That means balancing your decision-making to ensure you are doing the right thing by your employees and doing what is best for the business.

There are plenty of ways you can do this. But ultimately, it comes down to creating an environment in which people want to work. An environment that embraces excellent communication. One where people’s opinions and ideas are respected, management show transparency and shares information, and staff feel heard.

Ensuring your team leaders and management have a sense of empathy is vital to supporting their staff appropriately.

Ready To Spice Up Your Workplace Wellness?

Achieving great workplace wellness can be challenging at any time of the year, yet that challenge increases significantly during the winter months.

Need more guidance to improve mental wellbeing in your workplace? Reach out to the Spice Gals!

Spice HR support small and medium businesses who need help getting HR frameworks in place – and we love helping businesses boost staff wellbeing.

So: stop right now, thank you very much – and drop us a line!

How Employee Engagement Surveys Help You Listen To Your Team

To say that it has been an interesting couple of years in business is somewhat of an understatement!

Since 2020, we have had to transform the way we work.

The global workforce has had to adapt to a unique set of circumstances and working conditions.

And as we settle into a new kind of normal here in NZ, we realise how far we have managed to come in flexibility, adaptability and agile business practices.

So, how do your team feel about it all?

Are they coping with the working conditions, has their behaviour changed and how are their interactions?

A great way to discover the answers to these questions is via employee engagement surveys. Now, you may have been conducting these before the world descended into madness. And if you were, it’s time to check if your survey questions are still relevant.

Let’s explore the benefits of employee engagement surveys and how you can conduct valuable ones at your workplace.

How Employee Engagement Surveys Help You Listen To Your Team

What Are Employee Engagement Surveys?

Employee engagement surveys are essential to the health of any organisation. They allow your team to deliver anonymous input on how they’re feeling and get any frustrations out. Team members who are struggling with something can express their real opinions.

This channel allows for honest communication, providing a true measure of team engagement.

Engaged employees are your top performers. They set the tone for everyone else, work hard, and positively portray your brand and values to customers. Other employees gravitate towards them. On the flipside, team members who may be disengaged or dissatisfied can also affect your organisation – negatively. And the longer you let their dissatisfaction simmer, the worse things can get.

Conducting regular employee engagement surveys can help you keep your finger on the pulse of your team and gives you the opportunity to make timely changes as issues are identified.

Talking And Listening: Step It Up!

Surveys are one of the best ways for you to discover how your employees are feeling.

Most businesses perform annual surveys, often alongside performance reviews. This is a good start, but annual surveys alone may not be enough to measure employee engagement. Why hold out until your scheduled annual survey, when it may be too late to change by then?

Employees change roles frequently these days, and you can’t wait months to find out you have a team-wide problem or someone who’s deeply dissatisfied at work. It’s also valuable to know what is working well in your team and how you can develop that further.

Using short surveys to take the pulse of your team members on a more frequent basis reminds them regularly that their concerns matter and keeps you up to date on how engaged they are.

The Survey – And Beyond

So, how do you get your employee engagement surveys underway and ensure they are valuable?

Firstly, you need to get your team’s buy-in about how valuable this exercise can be. You want them to see this as a way to positively contribute to their work environment rather than a time-consuming exercise! Part of that is making sure you follow through on the feedback they provide by taking action and changing things that aren’t working as they should.

Secondly, you need to include pointed questions that will give you actionable responses. Asking something vague like, “how is your work environment” could draw any number of responses. But a more specific question like, “are you feeling supported in your work environment” will provide actual data you can work with.

Think about key questions that will help your employees give you the responses you need to develop a productive and positive workplace.

Reading The Responses

There are plenty of resources available that can guide you on what to ask your team – that’s the simple part. But it’s also worth thinking about how you’ll productively use the answers they come back with.

Here are some questions to ask yourself as you review the survey responses that can help channel your survey into productive change where that’s needed.

As you’re considering your team’s feedback, ask yourself:

  • How has staff behaviour and interaction changed since the last survey?
  • What is your team’s wellbeing like?
  • Are they feeling supported, and do they have the right processes and tools in place to be successful?
  • Are we still communicating in the same ways?
  • Are there more people working remotely and how can we overcome disengagement in screen-based relationships?
  • Do we need more person-to-person time?
  • Do we have the right support, systems, processes, tools, and communication channels in place?

Adapting To A New Climate

Chances are the recent switch to more remote work and time off for isolation or illness may have had an impact on in-person time with your team and how you communicate. Review how this is working. Your staff may need more frequent face-to-face check ins. If that’s not possible, consider how you can step up your screen-based communications to avoid any disengagement.

Consider how to handle disputes or dissatisfactions that may have come to light via the survey. The most difficult conversations are much better done in person, so ensure you find a way to make that happen. If you need to give feedback on a negative survey response, get face to face with that employee.

Keep Talking – In The Way That Suits Your Employees Best

Open channels of communication and having opportunities to speak and be heard are essential to employee satisfaction. But everyone is different. Surveying your team can also help you to understand their different styles of communication and allow you to adapt this on an individual basis to get the best results.

Want some advice on conducting employee surveys – how, when and what to ask?

Ask the Spice Gals! We support small and medium businesses with friendly, helpful support on all things employment related. Give us a call today!

Why It’s Vital To Understand Your Team And How To Do It

Can a computer programme really help you understand your team? When it’s based on proven behavioural psychology concepts, utilises complex algorithms, and is successfully used by tens of thousands of organisations worldwide – yes, it can!

The key to building a successful team is understanding your people.

There are several ways you can do this, but Stay Interviews and Extended DISC© assessment tools help you do just that.

These assessments help leaders intentionally and intelligently understand employees while empowering workers to communicate with one another effectively.

Let’s take a closer look at what stay interviews and Extended DISC© are and and how they can help you understand your team.

Why It’s Vital To Understand Your Team And How To Do It

What Is A Stay Interview?

You’ve heard of an Exit Interview, right? Well, a Stay Interview can be even more valuable than the exit variety! At a Stay Interview, you sit down with each team member to gather information about what they value about their job and what can be improved.

By understanding what your team values, you can work to improve things in your workplace. This is going to raise employee retention rates in the long term. You may also discover some helpful tips from your team members that you can easily implement to improve culture, processes and more.

Not only that, but you are creating open lines of communication with your team, building their trust and engagement. Conducting a Stay Interview can be more effective than an employee survey as you are creating a two-way conversation situation where you can both bounce ideas and create opportunities for clarification or to answer follow up questions.

Stay Interviews are the in-person way to help you understand your team better. But, what about technology solutions?

What Is Extended DISC©?

Extended DISC© is a psychology-based assessment tool that helps organisations understand – and therefore better manage – their staff.

Based on the theory developed by psychologist Carl Jung, the Extended DISC© system is one of the most popular behavioural assessment tools in the corporate world. Extended DISC© provides insight into how individuals think, communicate, and interact using a series of questions and algorithms.

According to the science behind the Extended DISC© system, people can be divided into four central behavioural styles, indicated by the following letters:

  • D-style (Dominance)
  • I-Style (Influence)
  • S-Style (Steadiness)
  • C-style (Correctness)

The results of these assessments help shape an understanding of each individual’s strengths, challenges, and communication styles.

How Extended DISC© Assessments Can Help Your Team

Great teamwork doesn’t happen by accident. It takes patience, intention, insight, strong leadership, and the right mix of personalities to build a cohesive team.

In people management, everything boils down to personality and behaviour. Communication issues, conflict, poor performance and low productivity can often be traced back to personality clashes, misunderstandings, or incorrect role fit.

Extended DISC© offers a way for individuals not only to understand themselves better but also understand others more deeply. With these insights, leaders are better able to place employees in the right roles within their teams and manage them in the ways that mesh best with their Extended DISC© profiles.

Extended DISC© assessments help you to empower your team members to better understand their own conscious and sub-conscious behavioural styles. Discovering Extended DISC© as a team is even more valuable. Each staff member can identify and empathise with other behavioural styles, which improves communication and minimises the chance of conflicts.

Overall, job satisfaction increases, and increased performance and productivity comes with a more positive workplace culture.

Get The Best Out Of Your Team

One of the most valuable leadership qualities is the ability to get the best out of your team.

Everyone responds differently to different situations: some of your employees might do their best work under pressure, while others may perform poorly. One person may appreciate a heated debate with a colleague, while another individual could find the exchange stressful and negative. Some people are natural leaders who crave the opportunity to grow, yet others are happy to take a back seat and perform the job they’re comfortable with.

There is a place in your team for all these personality types, but you must be able to recognise each one to create a team environment that meets everyone’s needs.

Extended DISC© is a fantastic team-building tool as it can help you understand the dynamics of your team, identify where the key strengths lie and determine what gaps need to be filled.

A Valuable Workplace Asset

Alongside the in-depth Personal Analysis for each staff member, the Extended DISC© Team Analysis is invaluable.

Here’s how Extended DISC© describe it:

“The Team Analysis gives you an easy to use framework to understand complex issues quickly, solve problems and improve performance. It helps you align your business or team strategy with the behavioural characteristics of your team members.

The Team Analysis combines the results of the Personal Analysis results of your team into one report. It shows the team dynamics, the strengths and development areas of the team, and how the team members are adjusting their behaviours in the existing work environment.

Some popular applications of this tool include team development, strategic decision making, leadership development, organisational development, turnover reduction, conflict resolution and succession planning.”

 

What Does Team Building Look Like In 2022?

In the past, managers have made educated guesses while hiring and building teams and hoped that their people gelled well. But in 2022, team building doesn’t have to be a guessing game. Tools like Extended DISC© provide concrete, usable data to support leaders in building and managing highly effective teams.

DISC© provides a reliable framework to help make decisions and adjustments around people management while empowering staff to take responsibility for their interactions with each other.

Team building aims to create stronger bonds between team members and help them respect their differences while working towards common goals. There is no singular “right” way to achieve this – every team is different, and what works for one may cause havoc for another.

Post pandemic, managers face additional challenges when creating a strong team, such as hybrid work arrangements and remote workers. Team building may not happen as organically as it does in an office environment.

Today’s leaders need to be more intentional about providing opportunities for workers to interact – through structured exercises as well as more informal activities.

Want to know how to best manage the different personality types within your team?

Spice HR are Extended DISC© Accredited Practitioners and can help you with personal growth, team building, leadership, and recruitment. We are also masters at helping you maintain an excellent team culture with tools like the Stay Interview.

Contact us today to find out more.

How To Tackle Hiring and Onboarding New Staff Remotely

Many things became redundant during a pandemic – travel, music festivals, alarm clock sales (yes, really!) and for many, the good old office work environment.

But businesses still need to keep moving forward. They still have to serve their customers, source their supplies, and recruit and train new staff – only, all these “business as usual” processes look a lot different now than they did pre-COVID.

At Spice HR HQ, we’ve experienced changes too: our dynamic duo has become a beautifully rounded team of five.

We personally experienced what it’s like recruiting, hiring, and onboarding new staff remotely – a process that may be daunting for those new to the world of managing remote employees.

In this blog, we’ll explore how recruiting and onboarding are done differently over lockdowns and post-COVID and offer some insight on how to approach it with your business.

But first, we’d love to introduce you to the newest Spice Gals on our team.

How To Tackle Hiring and Onboarding New Staff Remotely

Let’s Talk About Spice

2021 was a year of growth for Spice HR, which meant we were able to bring a few fresh faces onto our team.

Pre expansion, you would be communicating with the original Spicey duo, Nicole and Nichola – but now, your documents and emails may be crafted by Justine, Bianca or Nina.

Let’s do a brief intro so that you can put a face to each new name:

Justine

Justine has more than 20 years of management experience, bringing a wealth of knowledge to the team. She has a passion for helping others thrive and for encouraging equity and inclusion. She believes there are always opportunities for improvement, continued personal growth, and doing the right thing, even when no one is looking.

Nina

Nina has a new HR degree under her belt, along with a past life as a manager. She has a passion for all things HR and has come on board to help our clients with their HR projects. When she’s not neck-deep in HR, Nina is running around after her toddler or out and about exploring the best places to grab a bite to eat.

Bianca

Bianca is our Spicey queen of all things admin. With 20 years in the workforce to back her up, she’s the one taking care of all the details and making sure everything runs smoothly. Like any good Spice Gal, Bianca is always up for a challenge and will often dive into the world of HR to lend the rest of us a hand. Like most Aucklanders, Bianca is looking forward to jumping on a plane and travelling again when the opportunity arises.

There you have it – with five members, we’re now officially as big as the actual Spice Girls and well on our way to Spice Gal World Domination!

Our newest team members have been onboarded and enveloped in the warm glow of our spicey culture. If you’re wondering how that works in times of lockdown and remote work, keep reading for some insight.

Things To Consider When Hiring and Onboarding New Staff Remotely

While the fundamentals of recruiting and onboarding remain the same, the process may look a little different. Due to lockdowns or location, some managers may not meet their employees in person before hiring, but that doesn’t need to be an issue.

In fact, thanks to digital advances driven by the pandemic, it’s now easier than ever to take care of hiring and onboarding new staff remotely. Let’s take a closer look at each part of the process.

Recruiting Remotely

The right fit remains one of the most important aspects of recruitment. And getting the right fit means effectively marketing your employee value proposition. To attract an employee who embraces and enhances your culture, you must be able to describe and demonstrate that culture.

This goes further than just your job advertisement or position description. Put some thought into how your brand appears from the outside looking in, via social media, your website, and word of mouth from previous and current staff.

Share pictures and videos online of how your team collaborates, even in a remote work environment. Talk about your camaraderie in an authentic way, and work on building genuine connections between your existing employees to organically build a great culture that’s visible to all.

Virtual interviews are often more efficient than in-person interviews and can be less daunting for candidates. Zoom or Teams are usually the go-to methods here, and most people are more than familiar with how they work by now!

When it comes to paperwork, it’s now possible to do it all digitally. Even contracts can be signed virtually using a tool like DocuSign or HelloSign. That means a faster, more efficient hiring process. And if you’re lucky enough to have an HRIS, then it’s all automated for you!

Onboarding New Staff Remotely

How does onboarding new staff remotely work? You can’t give them an office tour and introduce them to your team during a morning coffee break, so what’s the procedure?

Well, setting expectations is still crucial, so it’s important for managers to communicate with a new hire before their first day on the job. This is an opportunity to provide any documents or materials that they need to understand how your business works.

Share your values and culture in ways that feel appropriate; written documents followed up with a Zoom call for a more in-depth chat is a good start.

You’ll also need to share copies of your code of conduct, employee handbook and any other documents that can help your new hire integrate into the business smoothly.

How Do You Onboard Remotely?

One on one and group video calls will be needed to introduce the team, and these should continue regularly to ensure that camaraderie and connection develops between your employees.

You may even want to set up a mentor or “buddy system” so your new hire has a closer relationship with a specific person (whether that’s their direct manager or a colleague) – someone who’s on-call to help them navigate their new role.

Bear in mind that it can take a little longer for someone to integrate into a new work environment remotely. They don’t have the opportunity to interact with managers and colleagues as organically as they would in an office environment.

Give them the time and resources they need, and don’t assume that if they’re quiet, they’re doing just fine. Managers must be proactive and check-in, ask for feedback, and be ready to provide more support if needed.

Spicing Up Your Hiring and Onboarding

It can be tricky to navigate the process of hiring and onboarding new staff remotely in this world of post-pandemic business.

If your business needs some support to recruit and onboard new team members – remotely or otherwise – the Spice HR team are here to help.

Contact us to find out what we can do for you.

The Importance Of End Of Year Workplace Celebrations (Even This Year!)

Release the virtual balloons, pop the champagne (or cider), and get the chips and dip ready to roll. The year is rapidly coming to an end, and believe it or not, there are many reasons to celebrate!

Workplace celebrations are important at any time, but after surviving another year of uncertainty and stress, it’s even more important to recognise the wins for your business – big and small.

We know you probably just want to get this year over with and move on to brighter times, but before you write 2021 off completely, take a moment to recognise your fantastic team.

Let’s chat about why workplace celebrations are so valuable to you and your team at the end of the year.

The Importance Of End Of Year Workplace Celebrations (Even This Year!)

The Value Of Workplace Celebrations

Teams that celebrate together thrive together – truly! While it’s important to celebrate success throughout the year, the end of the year is the perfect time to bring everyone together and look at what you and your team have achieved over the last 12 months.

Here’s how workplace celebrations benefit your business:

  • They motivate – recognition is an organic motivator that inspires people to continue being successful.
  • They unify and reinforce company culture and values – celebrations have a way of bringing people together, particularly if they follow times of challenge.
  • They build momentum – recognising the small goals provides momentum to carry on and achieve the bigger goals.
  • They boost positivity – it’s easy to get caught up in everything that’s going wrong and forget about what’s going right. Workplace celebrations shift the focus back onto the good things.
  • They reward – recognition and reward are essential to keep your team engaged and motivated. The end of year celebrations are a lovely reward for hard work after a year of trials and tribulations.
  • They encourage team bonding – it’s been a year of distancing, which can be hard when working in a team. Coming back together (even virtually) helps rebuild those bonds.
  • They provide a timeout – after a tough year, your team need space to breathe and step back from work mode so they can start the new year fresh. A workplace celebration is a great way to farewell the old and welcome the new.

What Should You Celebrate?

Feel like this year didn’t bring much worth celebrating? Think again! Even if your business has faced challenges in the last 12 months and couldn’t thrive as well as you’d like, there are plenty of things to celebrate.

Success doesn’t always have to be about reaching a goal. It can be about the process, too.

Love the way your team supported one another during turbulent times? Celebrate that!

Proud of how people pivoted to different work conditions? Celebrate their adaptability!

Did someone come up with a great way to bring in revenue even during lockdown or connect with customers even when your doors were closed? Celebrate, celebrate, celebrate!

 

Safely Celebrating With Your Team

Just like many things this year, Christmas workplace celebrations may look a little different for your team. But that doesn’t mean they can’t still be happen!

Even as we enter the Traffic Light system, it’s crucial to plan your holiday festivities to be safe, and have a backup plan in place just in case things escalate before your team party rolls around!

Depending on where you are, you may be able to meet outdoors for a meal, or you might have to take the happy hour drinks online.

Whatever you do, make sure your entire team are considered, and make it casual and simple, because we’ve all had enough stress this year to last the next decade!

Think virtual happy hour, a socially distanced scavenger hunt, a game night, or virtual escape rooms. Most importantly, allow people time to connect, laugh, and reflect on the year’s successes because that’s what it’s all about.

 

Spare A Thought For The Coming Months

Nobody likes a Debbie downer, but as much as we need to let loose and celebrate, it’s also important to look ahead to what’s coming next.

As we prepare to wind down for the holidays, we also enter the next COVID framework Traffic Light phase , so it’s vital to be prepared to hit the ground running in January 2022.

The government recently announced new support for businesses transitioning into the new framework. This includes some fantastic packages around business advice and mental health support.

For many businesses, this is the light at the end of a very long tunnel. We now have a pathway out of lockdown; things are looking up, and that’s definitely worth celebrating.

Of course, new pathways bring changes. If you need help exploring what those changes look like for your people, then get in touch with us here at Spice HR. People are our speciality and we would love to help your business make easy transitions that don’t interrupt your team culture.

The Importance of Job Descriptions for Staff Retention and Performance

The Importance of Job Descriptions for Staff Retention and Performance

When was the last time you reviewed the job descriptions for your team? If it’s been a while, then you’re probably underestimating the importance of these often overlooked documents.

Every New Zealand business uses job descriptions (we hope!), as it’s a legal requirement to provide one for each employee. But many businesses fail to leverage them to their full potential.

Often, they end up tucked away in a virtual file, only to be dusted off and reviewed next time a position needs to be filled.

If this sounds familiar, it’s time to change the way you approach your job descriptions.

By keeping them up to date and using them as a management tool beyond the recruitment process, you can help shape your company culture, increase staff retention and performance, and future proof your business.

Here are some of the ways the not-so-humble job description can help level up your business.

Effective Recruitment

Job descriptions are most often put under the spotlight when it’s time to recruit for a role. So, this is the ideal time to ensure they are accurate and up to date.

This is your opportunity to attract someone who not only has the right skills for the job but is also the right fit for your company culture.

The more accurate the job description is, the better it will be at attracting high-quality candidates. This streamlines the entire recruitment process and makes it easier to select someone who will add value to your business.

Remember, cultural fit is just as important (if not more so) than skills fit. Skills can be taught or improved, but personal attributes are way less pliable!

Job descriptions are also important from a legal perspective. They can be used to demonstrate that there are legitimate, non-discriminatory considerations used in the hiring process.

 

Improved Staff Performance and Productivity

The recruitment process may be over, but the position description’s job is far from done! In fact, this is where the real spicy work begins.

We know that effective communication is vital to the success of any organisation. Well, your job descriptions are excellent communication tools. They clarify the expectations for employer and employee, leaving no room for ambiguity or confusion – if they’re honest and up to date!

Job descriptions help your team understand exactly what they should be doing, providing direction and meaning to their roles which help promote job satisfaction and increase engagement and productivity.

Beyond the day-to-day tasks, well-written job descriptions communicate how each team member contributes to the success of the organisation and outlines how they can continue to grow within their role.

They establish a set of expectations that assist with performance development and help prevent or resolve any grievances that arise.

Increased Retention

What happens when employees are confused about their responsibilities, mismanaged, or faced with tasks that lie outside of their skillset?

Frustration, decreased productivity, lack of engagement, conflict, and potentially, lost employees.

All this can result from outdated, inaccurate, or poorly written job descriptions.

However, nailing the job description ensures you attract candidates who are an excellent fit for the role. When your team are aligned with the culture and values of your business, they’re far more likely to enjoy and value their work and stick around for longer.

That means increased retention and reduced costs associated with recruitment.

Future-Proofing Your Business

Do your job descriptions reflect what is actually happening in your business as well as address the future needs of the business?

Is there a skill shortage now, or will there likely be one in the future? Are your employees already stretching beyond their job descriptions? Is there a mismatch between the needs of your business and the abilities of your team?

Job description reviews are a great way to answer the big questions that help you future-proof your business. They allow you to effectively structure and align roles within the business and pinpoint gaps that need attention, whether via training and development or specialist recruitment.

Is It Time to Review Your Job Descriptions?

If your job descriptions have been a little starved for attention of late, now is the perfect time to assess your team and identify any gaps. This leaves you plenty of time to come up with a plan of action for the new year.

Great job performance starts with recruiting the right talent. Alongside a well-defined job description, an Extended DISC report on potential candidates can help you identify new hires that are going to be a great fit for your role and culture.

Spice HR offer DISC Recruitment Reports that can assess how well candidates align with the role.

Contact us today to find out more.